The neurochemistry of positive conversations

Why do negative comments and stick with us so much longer than positive ones? A critique from a boss, a disagreement with a colleague, a fight with a friend – the sting from any of these can make you forget a month’s worth of praise or accord. If you’ve been called lazy, careless, or a disappointment, you’re likely to remember and internalize it. It’s somehow easier to forget, or discount, all the times people have said you’re talented or conscientious or that you make them proud.

 

Curated from hbr.org

A useful way to look at the managerial tasks of a manager? We think so – if managers demonstrate positive, supportive behaviours they will trigger more positive feelings in those they manage.

   

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