Utility and design in online learning

Organisations must put utility and design at the heart of online learning if they are to make it a success, according to Nick Shackleton-Jones, director of learning innovation and technology at .

Talking at the CIPD L&D Show, he said employees wanted to refer to useful information online, not have to suffer ‘content dumping’. We caught up with Shackleton-Jones after his conference session.

Listen to our interview:

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