Chatbot that overturned 160,000 parking fines now helping refugees claim asylum

The creator of a chatbot which overturned more than 160,000 parking fines and helped vulnerable people apply for emergency housing is now turning the bot to helping refugees claim asylum.

 

Curated from www.theguardian.com

I’d call this and is an example of what could do to revolutionise performance support at work.

     

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