11 tech trends you can bet your customer experience budgets on

Editor’s note: If you think that employee experience should reflect your customer experience then you you may be interested in these trends. What if learning adopted some of these trends?

Why Employees At Apple And Google Are More Productive

Editor’s note: The key to success for these companies is to create the right teams and have good leaders. Interesting to see the focus on teams rather than only the star performers.

Gig economy boosts income for many of its 1.3 million workers – but thousands could be missing out on employment rights

Editor’s note: The Chartered Institute of Personnel and Development has published research into the gig economy – what it is, its size and what working life is like for gig economy workers.

Food for thought: How your belly controls your brain

Editor’s note: Fascinating to hear how the brain and gut are linked and how the gut can influence our emotions.

Stop the sticking plaster approach to learning technologies, says leading analyst

Wilson: "For all of the froth that exists around learning technology, the fundamental speed of change of organisations to really embrace it has been very slow."

A tactical approach to implementing learning technologies is hampering the digital transformation of organisations, according to a leading market analyst. European learning and HR #technology analyst Fosway Group, recently released its latest analysis of the learning technology market. Called the 9-Grid™, the analyst positions technology vendors against a range of criteria that helps buyers decide […]

3 habits of successful language learners

Editor’s note: This is the power of data. The habits outlined in this article are based on the behaviours of more than 100 million users of the Duolingo app. The result: if you want top learn a new language then learn regularly over time and ensure you review what you learn.

Chatbot that overturned 160,000 parking fines now helping refugees claim asylum

Editor’s note: I’d call this performance support and is an example of what chatbots could do to revolutionise performance support at work.

Qualitative feedback the number one tool L&D uses to measure impact, survey shows

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The number one method used by L&D professionals to measure the impact of learning is qualitative feedback from attendees at instructor-led classes, according to #research carried out by #linkedin. The #2017 workplace learning report shows that of the 500 L&D professionals surveyed most depend on qualitative feedback from attendees or satisfaction surveys to measure impact […]

JPMorgan Marshals an Army of Developers to Automate High Finance

Editor’s note: The American bank has just automated work that took tens of thousands of hours. A good example of how technology is automting what used to be manual tasks carried out by professionals.

When the free BMWs and movie deals came, Leicester believed their own hype

Editor’s note: Some interesting insights here from Matthew Syed, author of Black Box Thinking, into why football league champions Leicester City have performed less well this season, sparking the sacking of their manager.

Learning Technologies Conference 2017

Editor’s note: This is a great resource – all the talks from the Learning technologies Conference 2017 in one Youtube playlist.

Mastering Google Search Operators in 67 Easy Steps

Editor’s note: Google, as we know, is a sophisticated search engine. This list provides a range of tips on how to better use Google to find the information you need. Finding information is key for curators which makes this a useful list for anyone interested in curation.

2017 Global Human Capital Trends

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Editor’s note: Deloitte’s Global Human Capital Trends report is a big piece of research and it throws light on trends that are affecting organisations, from organisational design to HR and L&D. It is well worth a read.

The old rules versus the new rules of corporate learning

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#deloitte has just just published its 2017 Global Human capital Trends 2017 report. In its section on learning there is an interesting table on the old rules versus the new rules of learning. Read the full report here.

Is the coaching industry ripe for digital disruption?

Editor’s note: I’m not sure this article goes far enough but the thrust of it is good. Surely coaching is ripe for digital transformation?