Browsing: social media

Curated
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Editor’s note: A useful read on how social media has impacted business. Not a learning focus here, but a broader look at impact on sales and customer relationships.

Curated
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Editor’s note: Research shows that media consumption, which now includes online social media, can act as a signal of ties of strength in relationships. Strong relationships can be weakened by maintaining multiple communication channels.

Curated
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Editor’s note: Some useful tips here. This line sums up the article: ‘It’s time to face up to the new reality: by potentially exposing any dismissal to public scrutiny, social media makes your customers and the public into de facto stakeholders in your internal HR policies and processes.’