Editor’s note: Rick, author of the Flip Chart Fairy Tales blog, takes a look at culture change. A provocative read and timely considering the fact culture change is at the heart of problems at the NHS, Barclays and other big institutions.
Editor’s note: A new label? This article defines significant learning as a fundamental, lasting change in thinking, behavior and capability leading to personal transformation and discusses how this works based on years of work in change management.