Browsing: storytelling

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Editor’s note: In this article there are some good examples of how companies harness stories to improve customer experience. There is also a good example of how a leader used the ‘backstory’ to help colleagues understand his mission.

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Editor’s note: Here’s how DoSomething.org go from 350 million data points to organisational change, and how organizations grappling with similarly huge amounts of information can do the same.

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Editor’s note: L&D manager Sukh Pabial lays down a storylling challenge for the L&D community.