How to be a genius: this is Apple’s secret employee training manual
Editor’s note: A look at Apple’s training manual for understanding customers and making them happy.
Browsing: Curated
Bersin research shows high-impact learning organisations generated three times higher profit
Editor’s note: Analysts Bersin & Associates have produced a report on high impact learning organisations based a new ‘maturity’ model they have launched for their clients. This piece looks at some of the learning trends that come out of the report.
Graduate lands job at Lego – 15 years after writing to the firm to ask for work
Editor’s note: Heart-warming and potentially time-less approach to following your dreams. Worth remembering that dreams can come true and that we can achieve our professional aspirations.
What successful people do with the first hour of their work day
Editor’s note: This list may seem counter-intuitive but it is worth a read. The likes of Tony Robbins and Craig Newmark – founder of Craiglist – share their tips on the best way to start the working day. Hint: it does not include reading email.
Social networking: the benefits outweigh the constraints
Editor’s note: ‘You are in the process of change in order to add new dimensions of performance: to do what you do better, or do radically new things.’ Now is the time for organisations, and learning professionals, to embrace social media technologies to help support performance and deliver that change.
Low-decile e-learning project a world leader
Editor’s note: As well as being interesting in its own right, this school project and its use of technology plus its ‘learn, create, share’ approach to learning provides a glimpse into the future for L&D. If this is how five and six year olds learn now, what will the future of workplace learning look like?
Informal learning for people in a hurry
Editor’s note: Jay Cross has compiled a useful set of links that outline what informal learning in the business is all about.
India’s L&D to triple in two years, outstripping developing nations
Editor’s note: The L&D industry in India is to treble over the next two years, according to industry analyst DDI. Industry sectors such as IT, business process outsourcing, technology, banking and the financial sector will be pushing this growth alongside family run conglomerates.
Bundle resources and you may not need courses
Editor’s notes: I’ve heard the call for L&D professionals to focus more on resources rather than courses at a few conferences. This short piece from Clive Shepherd looks at what those resources actually look like.
Why remote workers are more (yes, more) engaged
Editor’s note: A good piece on some of the main (and fundamental) reasons remote workers are more engaged with their work. Reasons include: they work harder to connect, use tools better and make more of face to face time.
IBM buys social HR and talent management software company Kenexa for $1.3bn
Editor’s note: And so we see more consolidation as big tech players buy their piece of the talent management market. IBM has bought Kenexa, a purchase which follows the likes of SAP buying SuccessFactors. Talent management tech vendors, by their very nature, provide tools for learning and development. Does this mean a continuing focus on the one size fits all ‘learning solution’?
Computational social science: making the links
Editor’s note: The emerging field of computational social science will help us better understand the structure of networks and how information spreads across them.
And then there was one
Editor’s note: In a world where access to almost anyone and anything is available from almost anywhere, how can organisations
continually create value within a constantly evolving complex network? A big question worthy of consideration . . .
Why waiting in line is torture
Editor’s note: A look at the psychology of waiting in line, the drudgery of unoccupied time and why lifts have mirrors.
BBC Radio 4 – educational debates
Editor’s note: A heads up on an interesting series of debates on the future of education which started on BBC Radio 4 last night. Be sure to tune in to hear what leading thinkers see as the way forward for our schools and our children.