Editor’s note: The voice as a computer interface will make computing ambient – there but not embodied. This piece looks at how conversational computing interfaces are developing. The voice interface could be a huge disruptor to learning technologies. What do you think?
Editor’s note: Here’s a list of how brands are using chatbots as ways of delivering tailored, personalised content. You can see why L&D is interested in this technology.
Editor’s note: Chatbots are being talked about as a useful channel for learning teams. If you are interested in exploring how you could use them then this article is useful as it shares some examples of how charities are using chatbots to engage with their users. Although not being used as a learning application you can see the potential.
An excellent resource on chatbots, including links to articles explaining what they are and how the technology works. Includes many examples of chatbots too.
Editor’s note: I can’t help thinking chatbots are the future of performance support. Look at the development of tutorbots (chatbots with a learning flavour) as described by Donald Clark.
Editor’s note: We didn’t like Microsoft’s Clippy and we like asking others for help. Bots aren’t new, as this article explains, but can they deliver something useful around performance and learning? That remains to be seen.