3 minutes
Econsultancy

When it comes to new innovations in technology, the third sector typically often lags behind others. This is understandable, of course, as with greater financial challenges, investment can be a daunting prospect.

Luckily – largely thanks to the Facebook Messenger platform – many charities are starting to realise that chatbots can be a simple, straightforward, and highly effective tool for online engagement.

So, just how are charities using chatbots, and what can they achieve? Here are a few of the best examples.

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