An excellent resource on chatbots, including links to articles explaining what they are and how the technology works. Includes many examples of chatbots too.
Editor’s note: I can’t help thinking chatbots are the future of performance support. Look at the development of tutorbots (chatbots with a learning flavour) as described by Donald Clark.
Editor’s note: We didn’t like Microsoft’s Clippy and we like asking others for help. Bots aren’t new, as this article explains, but can they deliver something useful around performance and learning? That remains to be seen.