Editor’s note: Mapping the user journey for a product, service or learning experience helps design solutions that will be used and that will be useful for the end user. The process requires learning teams to put users at the heart of the design process so that what’s created is focused on meeting the needs of your users. [Thanks to Jane Bozarth for sharing this article]
Editor’s note: This is an interesting approach to creating learning environments. Taking a more user experience design approach to work, the authors provide a range of tools to help create a better way to learn at work.
Editor’s note: Do you use personas when designing learning interventions? if so, read this article to identify – and avoid – some common mistakes in creating them.
Editor’s note: Here are some interesting insights into how Google is designing apps for business. The approach has two elements at its heart: human-centred design and AI.
Editor’s note: User experience design is a much talked about topic at learning conferences. But what exactly is it? This short video explains it in simple terms.
Editor’s note: In their quest to find better ways to do things, employees will be applying workarounds to tools and software and learning interventions. Understanding these workarounds can help tweak products to make them more useful and feel more valuable.
Editor’s note: This is a must-read for any learning designer. Psychologist and cognitive scientist Dr. Susan Weinschenk explains the impact of psychology on design and human interaction.
Editor’s note: This article clearly defines user experience and how it relates to usability and user-centred design. There are some great examples of good and poor US design too.
Editor’s note: This is a really good post on user experience, using the buying and onboarding process of purchasing a new iPhone to show what good user experience looks like.
Editor’s note: Learning technology analyst Josh Bersin looks at how learning management systems are attempting to morph into learning experience platforms.
Editor’s note: This article provides a good overview of user experience design and includes links to a MOOC and other related reading. Good UX should be at the heart of all learning technologies . . .
Editor’s note: User experience has been a key process in the development of intuitive consumer technologies. That thinking is increasingly infiltrating learning. For organisations that should mean more intuitive learning technology.
Editor’s note: This is a really good read. before you design any online content or learning experience, make sure you think about all 14 points. It’s likely what you design as a result will be vastly more useful.
Editor’s note: This looks like a very interesting read on how to influence online behaviours – a key to designing online learning experiences I would think.
Editor’s note: Is there, or should there be, a difference between instructional and interaction design. This is a great guide to interaction design.