If you search the term “##knowledge worker” on the Internet, you will receive more than 900,000 references. This term elevates the common, everyday worker to an individual who has a greater responsibility in owning, processing and even maintaining the vast array of knowledge and information they face every day.
In an ongoing longitudinal study at Carnegie Mellon University, Robert Kelley analyzes how much information the average knowledge worker can retain when doing his or her job. He found the amount has decreased from 75 percent in 1986 to between 8 percent and 10 percent in 2006.
Curated from www.clomedia.com