Most trainers and facilitators have started their life in the face-to-face world, working in classrooms where real people attend real events. A lot of these professionals love their job because it’s about helping people, getting them from one place to another and feeding from the emotion and enjoyment of the session. A lot of the same professionals are very wary of stepping into the online learning space for exactly the same reason – the lack of face-to-face contact, not being able to see body language, a feeling of isolation and that ‘virtual’ is not ‘real’.




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