There is a widely believed myth that human error causes some 90% of car accidents. Ninety percent of all accidents are blamed on human error. That is not the same as caused by people.


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and expert Don Norman gets to the herat of how technology can help humans perform better. To quote: “The proper way to design is to start off understanding the task that needs to be accomplished, structure the design of the tools to build upon human needs and capabilities, then construct technology that compensates for our weaknesses.” Are you listening learning technology vendors?


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