When was the last time you were in a room with a truly exceptional facilitator—where the group was engaged, progress was being made, and issues were raised and then resolved? For me, a great facilitator makes it look like magic; however, we all know it’s not that easy.
We recently convened a group of experienced and exceptional facilitators to help us paint the picture of excellent facilitation in action. These facilitators were subject matter experts (SMEs) from across the United States with at least 20 years of experience. Our intent was to leverage their insights and experiences to capture the critical skills that effective facilitators use.