2 minutes
Donald Taylor

The 2020 L&D Global Sentiment Survey asked “What will be hot in workplace learning in 2020?” a format of the question unchanged since the survey began in 2014.

Polling ran from 13 December 2019 to 30 January 2020. Respondents were contacted by social media, email and WhatsApp and voted for three of 15 suggested options, plus a free text ‘Other’ option.

2,278 voters participated from 86 countries.

In an additional, optional, question, respondents were asked to define what ‘hot’ meant to them. 851 people provided definitions. Their responses will be analysed in a separate report. The table gives the final results, with figures in brackets showing positions for 2019. Coaching/mentoring is a new option this year.


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