4 minutes
Fast Company

Before the pandemic, thankfully, we were already [realizing]that the workforce is changing, and we went from an [annual]  performance evaluation review system with ratings to one that measured your results in a conversation-based program. We wanted our performance management strategy to be about conversations connecting managers and employees throughout the year. We got rid of ratings and focused on where we could appreciate and coach our employees around three core elements, which are results, culture, and learning.

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