You’d have to be an idiot to predict what’s going to happen in 2021…wouldn’t you?! Given what’s happened over the past year, you might be thinking that we wouldn’t even want to try and second guess what’s coming next year.
But, actually, I’m not so sure that’s true. The reality is that most of the shifts we’ve seen in learning over the past year, have been building momentum for the last 10 years. Nothing radically new emerged in learning technology in 2020. But what did change (beyond anyone’s predictions) were the context and drivers. On the whole though, the successful solutions in 2020 had already been part of the ‘old normal’ for many organizations.