This evidence review, based on a rapid evidence assessment (REA), finds several key factors that protect or reinforce resilience. Strong predictors include:
- Individuals’ psychological states and traits, including self-efficacy or confidence, positive affect or emotions, and our sense of coherence.
- Our relationships, including supportive co-workers and managers and a high-quality leader-member exchange.
- In addition, learning and development interventions can also enhance employee resilience, if they are designed and delivered in the right way.