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Editor’s note: Better assessments require them to be designed once the performance goals have been established, not when you have designed the course, says Jane Bozarth.

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Editor’s note: Knowing where people spend their time on a web page and knowing commenting is very important for many users means we can draw our own conclusions about how to develop online learning experiences. Add to this the development of being able to make sense of unstructured data ie user comments and we see how L&D could benefit from sparking and analysing user comments.

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Editor’s note: Research suggests that our first impulse is to cooperate, but it does not necessarily mean we are genetically hardwired to do so. Instead it may reflect a habit learned from a lifetime of fruitful cooperative experiences.

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Editor’s note: Clive Shepherd reflects on the use of voice in technology and how it can be applied in the online learning context, based on having read Wired for Speech: How Voice Activates and Advances the Human-Computer Relationship by Clifford Nass and Scott Brave.

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Editor’s note: Here’s how DoSomething.org go from 350 million data points to organisational change, and how organizations grappling with similarly huge amounts of information can do the same.

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