Browsing: performance support

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8 minutes

Editor’s note: This short guide on performance support provides all you need to know about this approach to workplace learning: its history, definitions, its value and an example of performance support in action.

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6 minutes

Editor’s note: A really great video from Nick-Shackleton-Jones and Nick Welch that explores user experience and performance support. Makes a powerful point about how L&D can best support employees in their moment of need.

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Editor’s note: Clark Quinn looks at performance support and looks at the opportunities to use it for wider learning versus in the moment productivity gains.

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Editor’s note: Marc Rosenberg provides a short analysis of where performance support has come from and where it is now. This is a hot area for L&D as the focus shifts from training to helping colleagues as they perform their day-to-day tasks.