Live blog from the after lunch panel discussion entitled ‘Reduce costs, increase performance, support growth How can L&D deliver?
Tim Drewitt, elearning specialist, Eversheds
- Joined Eversheds 2008. Time when recession was kicking in.
- Discipline of offering only what was required.
- Created 350 behaviours for each role in the business.
- Use the high impact learning model
- Lot of learning to learning. Turn around in two weeks. Most classroom content went online.
- By going shorter and punchier we can focus on embedding the learning and supporting the learners and evaluation. This means we can demonstrate benefits to the business.
- Integrating learning programmes e.g. soft skills and legal knowledge
- Look at learning for career milestones abnd transition points
- Deliver what the org needs, nothing more, nothing less.
Rachel Powell, L&D technology specialist, EDF Energy
- New role. Created because ownership of learning tech was dispersed across the company.
- Language tuition used to be face to face now workforce needs to be working in other parts of the world
- Dabbled with Rosetta Stone – online total immersion. But perceived as lower option to F2F
- Upgraded Rosetta Stone so you can join forums with people who are at your level
- Tried to get directors using it – they find it much more useful
- Now you get Rosetta Stone unless you can justify a F2F tuition
- More cost-effective but customer experience has become the driver
- This also links with talent planning so people are put in the training as soon as it is known
- Creating a digital learning strategy for the company – not ‘elearning’ – name change has helped get people’s interests
Richard Bragg, L&D Partner, WRVS
- Services for older people, a lot of which happens in the community. that’s the context.
- 1,500 staff, 40,000 volunteers – many of whom are older
- Three things:
- 1 Management development
- 2 Compliance training
- 3 Elearning
- When he started he was told it wouuldbnt work – lack of PCs. Focused on core areas. No have 9 modules, 1,500 have taken at least one module. have seem cost savings. 30 to 40 days of classroom training for food safety last year, all online and no days of training this year.